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Interactive product demo

Northstar Commerce

Synthetic dataResetRequest CORE access
Guided investigationSynthetic tenantRead-onlyNo external actions
System pulse

Engineering overview

Start with what changed, what is unhealthy and what still needs confirmation.

Open incidentINC-2041
Repositories3 mapped
Cloud services2 observed
Approval queue1 waiting

orders-api release 7c3d91e entered production

observed

Checkout error rate increased; pipeline verification #8421 failed

failed

CORE linked the incident to retry-policy changes in orders-api

inferred

Remediation proposal prepared; production authority remains blocked

ready
INC-2041

Checkout errors after orders-api release

Evidence is correlated, not collapsed into a single unqualified answer.

JiraIncident opened 10:41Customer checkout errors after release
GitLabCommit 7c3d91eRetry policy changed in orders-api
CloudError rate +38%Observed after revision rollout
Evidence-backed hypothesis
Synthetic evidence links the incident to a release that changed database retry behaviour; the proposed remediation remains unapproved. This remains a hypothesis until a controlled test verifies it.

orders-api/config/retry.yaml
max_attempts changed from 3 → 1

candidate cause

checkout-service → orders-api
dependency mapping confirmed from deployment evidence

confirmed
Application intelligence

Northstar Commerce topology

Confirmed, inferred and unknown relationships remain visually distinct.

Web storefrontGitLab · confirmed
Orders APIGitLab · confirmed
Cloud Runinferred · 88%
Payments APImapping stale
Fulfilment workerGitLab · confirmed
Orders DBneeds confirmation
Cost intelligence

Runtime cost moved with the release

Illustrative only—estimated savings are not revenue or cash.

Mon
Tue
Wed
Thu
Fri
Observed change+22%Synthetic week-over-week runtime signal
AttributedNot verifiedRequires source-level billing analysis
Claimed saving£0No unverified saving is reported
Governed change

Restore resilient retry behaviour

CORE can prepare evidence and a reviewable change without claiming deployment authority.

Repositorynorthstar/orders-api
Branchcore/inc-2041-retry
RiskMedium · staging first
@@ config/retry.yaml @@
- max_attempts: 1
+ max_attempts: 3
+ backoff_ms: 250
+ jitter: true
Validation plan
Unit test retry exhaustion · integration test transient DB errors · deploy to staging · verify checkout/error metrics · stop before merge or production until authorised.

The public demo never creates a branch, merge request, deployment or external write.