Workspace route
Use the workspace when work needs context
Move from public pages into the control centre, CORE workspace and support flow when there is real delivery work.
Customer route
When to use this route
Use it for mapped systems, active requests, approvals and delivery evidence. Stay with diagnostics or assessment if there is no authorised work yet.
1. Map work2. Approve actions3. Track evidence
Linked customer routesCustomer Sign InSign in to continue a customer workspace journey.Returns customers to the dashboard after authentication.Sign in Request AccessRequest access when open registration is closed.Routes new customers through the approved engagement path.Request access Customer DashboardLive customer summary, approvals and next actions.Best place to continue an active customer journey.Open dashboard Customer AccountAccount, organisation and workspace membership status.Keeps customer identity and billing contacts visible without exposing secrets.Review account Customer Support CasesSupport and delivery cases stay connected to requests.Helps customers track owners, progress and next action.Track cases Customer Request TimelineRequest progress, evidence and next actions.Shows work moving from intake to proof-backed delivery.View timeline Customer Workspace / Work PanelOpen the governed workspace for authorised projects, sources and approvals.Use when real work needs controlled context.Open work panel CORE WorkspaceProject maps, approved sources, approvals and evidence.The working area for authorised technical delivery.Open CORE Free Business Technology DiagnosticCheck a public technology surface safely before private access.Best for first discovery and triage.Run diagnostic Business Outcome AssessmentDescribe the outcome so X-ITM can route the request.Turns a vague request into a scoped next step.Assess outcome X-ITM SupportGet help without losing journey context.Routes questions back into the right workspace or next step.Get support ContactAsk a question or request a handoff.A safe fallback when the right route is unclear.Contact X-ITM
Everything stays connected.
These are live customer-facing entry points. Each card explains what the route is for, what the customer gets, and the next safe action.