Capability status

Know what is ready before relying on it

Use capability status to see which X-ITM capabilities are live, guarded, waiting for evidence, or blocked by provider, owner, file or legal gates.

Page detail

Useful detail before the next step.

What this page should answer

Customers need to know what X-ITM can do now, what is guarded, and what still depends on provider, legal, account or customer access. This page makes capability readiness visible instead of hiding uncertainty.

  • Ready capabilities
  • Guarded capabilities
  • Waiting on provider/customer gates
  • Evidence needed before claims

How to use capability status

Use it before relying on an automation, integration or service route. It explains whether a feature is ready for customer work, safe but approval-led, or still waiting on an external requirement.

  • Check readiness before starting
  • Avoid unsupported promises
  • Route blockers to the right next action

What happens next

If a capability is ready, move to the relevant route. If it is guarded or blocked, use the linked customer route or support path so the blocker is visible and not hidden in the process.

  • Proceed
  • Request evidence
  • Escalate blocker
Customer route

Readiness should be visible

Customers should not guess whether a capability is live, waiting for provider access, or held by a human gate. Status pages turn capability claims into reviewable next actions.

1. Check status2. Open workspace3. Resolve gates
Connected journey

What customers can do next

Move from a status signal into the right route: diagnostic, assessment, workspace, support, or trust review.

1. Diagnose2. Assess3. Get help