Customer hub
Choose the right X-ITM customer route
Start here when you are not sure whether to run a diagnostic, describe an outcome, open a governed workspace or review trust controls.
Customer route
One starting point for customers
The hub keeps diagnostics, assessment, work panels, trust and support connected so customers do not land on a dead end.
1. Pick a path2. Understand next step3. Continue safely
Linked customer routesCustomer Sign InSign in to continue a customer workspace journey.Returns customers to the dashboard after authentication.Sign in Request AccessRequest access when open registration is closed.Routes new customers through the approved engagement path.Request access Customer OptionsChoose between diagnostic, assessment, workspace, trust and support.Prevents customers from landing in the wrong flow.Choose route Customer DashboardLive customer summary, approvals and next actions.Best place to continue an active customer journey.Open dashboard Customer OnboardingGuided first-run path from interest to governed delivery.Shows account, profile, source, request and approval steps.Start onboarding Customer AccountAccount, organisation and workspace membership status.Keeps customer identity and billing contacts visible without exposing secrets.Review account Customer Support CasesSupport and delivery cases stay connected to requests.Helps customers track owners, progress and next action.Track cases Customer Request TimelineRequest progress, evidence and next actions.Shows work moving from intake to proof-backed delivery.View timeline Customer Marketplace CompareCompare service paths and approved commercial next steps.Connects services, billing readiness and governed requests.Compare services Customer/Admin CapabilitiesReview customer and admin coverage in one map.Shows which customer and admin capabilities are live and where gates apply.Review coverage Customer Feature MapSee all public/customer routes and how they connect.Helps a customer choose the right starting point.View map Free Business Technology DiagnosticCheck a public technology surface safely before private access.Best for first discovery and triage.Run diagnostic Business Outcome AssessmentDescribe the outcome so X-ITM can route the request.Turns a vague request into a scoped next step.Assess outcome Customer Workspace / Work PanelOpen the governed workspace for authorised projects, sources and approvals.Use when real work needs controlled context.Open work panel Trust CentrePrivacy, approval gates and evidence requirements.Explains how protected actions stay approval-led.Review trust X-ITM SupportGet help without losing journey context.Routes questions back into the right workspace or next step.Get support Start an EngagementBegin the commercial and technical conversation.Captures enough context to avoid generic consultancy.Start
Everything stays connected.
These are live customer-facing entry points. Each card explains what the route is for, what the customer gets, and the next safe action.